Last Updated: July 19, 2025

1. Introduction

Welcome to AES of Nevada. We are committed to protecting your privacy. This Privacy Policy describes how AES of Nevada (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website, learn.aesofnevada.com (the “Site”), and use our services.

By accessing or using our Site, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information to provide and improve our services. The types of information we collect are:

a) Information You Provide Directly to Us:

Account Information: When you create an account, we collect your name, email address, username, and password.
Purchase Information: When you purchase a product or service, we collect your name, billing address, shipping address, email address, and phone number.
Payment Information: Payment details are processed by our secure third-party payment processors (e.g., Stripe, PayPal). We do not store your full credit card number on our servers.
Communications: When you contact us via email, phone, or a contact form, we collect the information you provide in your communication.

b) Information Related to Your Training:

Course Enrollment & Progress: We track which courses you are enrolled in and your progress within them, including completed lessons and quiz scores.
Certifications: We maintain a record of the certifications you have earned through our services.

c) Information We Collect Automatically:

Log and Usage Data: Like most websites, we collect information that your browser sends automatically. This may include your IP address, browser type, operating system, pages viewed, and the dates/times of your visits.
Cookies and Tracking Technologies: We use cookies to operate and administer our Site, including keeping you logged in, maintaining items in your shopping cart, and gathering analytics data. You can control the use of cookies at the individual browser level.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, operate, and maintain our Site and services.
Process your transactions and manage your orders.
Create and manage your user account.
Deliver your purchased digital products and enroll you in online courses.
Communicate with you, including sending order confirmations, receipts, and responding to your support requests.
Improve our Site, products, and services by analyzing usage trends.
Prevent fraudulent transactions and enhance the security of our Site.
Comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share your information with third parties only in the following circumstances:

Payment Processors: To process payments for your orders.
Service Providers: With third-party vendors and other service providers that perform services on our behalf, such as website hosting and email delivery.
Certification Bodies: We may be required to share your course completion data and personal information with official certification bodies (e.g., ServSafe®, Southern Nevada Health District) to validate your certification.
Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users of the Site or the public.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. We use SSL/TLS encryption to protect data transmissions. However, no internet-based site can be 100% secure, so we cannot guarantee absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal information:

Access and Update: You can review and update your account information at any time by logging into your “My Account” page.
Data Deletion: You may request the deletion of your personal information by contacting us. Please note that we may be required to retain certain information for legal or business purposes, such as for record-keeping of financial transactions and certifications.
Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

7. Children’s Privacy

Our Site is not intended for use by children under the age of 16, and we do not knowingly collect personal information from children under 16.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

AES of Nevada Email: info@aesofnevada.com Phone: (702) 253-7821